PRIVACY POLICY – Florida Sod Suppliers
Last Updated: December 2, 2025
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Florida Sod Suppliers (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding any personal information you provide when using our website, requesting a quote, placing an order, or communicating with us by phone, email, text message, or web form. This Privacy Policy explains how we collect, use, store, and protect your information and outlines your rights regarding that information.
By using https://floridasodsuppliers.com, submitting any form, requesting a quote, or contacting us in any way, you consent to the practices described in this Privacy Policy.
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Information We Collect
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We may collect the following categories of personal information:
• Full name
• Phone number
• Email address
• Physical delivery or service address
• Property details related to sod delivery or installation
• Order details including sod type, quantity, delivery preferences
• Communication records (calls, texts, emails, messages)
• IP address, device type, browser type, and usage behavior
• Location data based on IP address
• Any other information you voluntarily provide
We collect this information when you complete quote forms, contact us by phone or email, request service, place an order, or interact with our website.
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2. How We Use Your Information
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Your information may be used to:
• Provide quotes and estimates
• Process orders and payments
• Coordinate delivery and installation services
• Communicate scheduling updates and confirmations
• Provide customer support
• Send order-related text messages and emails
• Send promotional or follow-up marketing messages (you may opt out at any time)
• Improve website performance and customer experience
• Analyze traffic, behavior, and trends
• Prevent fraud, abuse, or misuse of our services
• Comply with legal and accounting requirements
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3. Marketing Communications & Opt-Out
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By submitting your contact information, you consent to receive order-related calls, texts, and emails. Marketing messages may also be sent unless you opt out.
You may opt out at any time by:
• Replying “STOP” to any marketing text
• Clicking unsubscribe in any email
• Calling us directly and requesting removal
Opting out of marketing will not affect your ability to receive order-related communications.
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4. Sharing of Information
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We do not sell, rent, or trade your personal information.
We may share information only with trusted service partners strictly for business operations such as:
• Payment processors
• Delivery drivers or logistics partners
• Installation crews or subcontractors (when applicable)
• Website hosting or analytics providers
• Legal or accounting professionals when required
Information may also be disclosed if required by law, subpoena, court order, or to protect our legal rights, property, or safety.
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5. Cookies, Tracking & Analytics
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Our website uses cookies, pixels, and similar technologies for:
• Website functionality
• Performance tracking
• Analytics and traffic data
• Conversion tracking
• Security and fraud prevention
You may disable cookies through your browser settings. Disabling cookies may affect certain website features.
We do not use tracking for targeted advertising without lawful consent where required.
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6. Data Security
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We implement reasonable administrative, technical, and physical safeguards to protect personal information. While no system is completely secure, we take all commercially reasonable steps to prevent unauthorized access, alteration, disclosure, or destruction of your data.
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7. Data Breach Notification (Florida Law Compliance)
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In the unlikely event of a data breach involving personal information, we will comply with the Florida Information Protection Act (FIPA) and notify affected individuals and regulatory authorities as required by law within the legally required timeframes.
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8. Data Retention
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We retain personal information only as long as necessary for:
• Order fulfillment
• Customer support
• Accounting and tax compliance
• Legal protection
• Business operations
When information is no longer required, it is securely deleted or anonymized.
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9. Your Privacy Rights
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You have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications
Requests can be submitted via phone or email and will be handled within a reasonable timeframe, subject to legal and operational requirements.
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10. Children’s Privacy
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Our services are intended for adults. We do not knowingly collect data from anyone under 16 years of age. If such data is discovered, it will be promptly deleted.
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11. External Links
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Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. You should review their privacy policies separately.
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12. Changes to This Policy
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We reserve the right to update this Privacy Policy at any time. The “Last Updated” date reflects the most recent revision. Continued use of our website constitutes acceptance of any updates.
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13. Contact Information
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Florida Sod Suppliers
Website: https://floridasodsuppliers.com
Phone: 888-763-6455
Email: susana@sodsuppliers.com